Voice Marketing with Emily Binder
Emily Binder
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Navigating Client Expectations: Scope Creep & Karmic Contracts
• 8 minHarmonious business relationships, let's go. Tips for consultants, advisors, and clients with a scope of work or retainer. Scope creep is when a project's scope grows past what was originally planned. The term usually references professional services like marketing or software development but can extend to and retainer engagement such as a financial advisor and client paying a percentage of AUM. For consultants, advisors, or agencies providing services: hear how to tactfully handle scope creep. And hear when you should LET the scope creep. Peggy: “You never say thank you.” Don Draper: “That’s what the money is for!” Watch on YouTube Chapters (1:10) Karmic contract (1:55) Tips to handle extra requests (2:28) Hourly rate mistakes (3:37) Do you earn money or make money? (4:40) Tips to avoid scope creep (5:55) Paula Scher Citi logo ($1.5 million napkin) (6:11) Phrases to request extra deliverables (6:30) When I give freebies (7:01 Money taboo (True Pain in Personal Finance) My podcast tools: Record and edit a podcast: emilybinder.com/riverside Edit video / audio with AI: emilybinder.com/descript Shop my gear: beetlemoment.com/gear Hire me: Speaking: emilybinder.com/speaking Coaching: emilybinder.com/call Bring me into your next meeting: thinkersone.com/emilybinder Connect: This podcast | My website | Beetle Moment Marketing | LinkedIn | X | Instagram | TikTok | YouTube | Email updates Hosted on Acast. See acast.com/privacy for more information.
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