build your profitable product business with mel robbins thelotco business podcast
Melissa Robbins
Podcast
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How do you keep your customers coming back for more? Building customer loyalty, increasing your CRR AND LTV are crucial for long term success.
• 19 minSend us a textHow do you stay top of mind when your customers are looking to make their next purchase?Are you the first thing they think of when they have a problem to solve (ie present to buy for, occasion to buy an outfit for and so on)?Building on your customer loyalty is crucial to not just survive but thrive in this business.Do you know your customer return rate? (or return customer rate as shopify calls it- RCR).'Modern consumers are no longer just making transactions—they’r...
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