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Zebra Technologies CEO Bill Burns
• 35 minIn the latest episode of the CEO.com show, we had the honor of interviewing Bill Burns, the CEO of Zebra Technologies. Our discussion covered a wide range of intriguing topics, with a focus on Bill's insights into how artificial intelligence (AI) is revolutionizing Zebra's business both internally and externally. Bill shared how AI is being incorporated into customer-facing marketing, product development, and internal operations, leading to more efficient and effective processes. Bill also provided a thorough overview of Zebra Technologies, detailing how the company supports the on-demand economy by ensuring that every asset and worker is visible, connected, and optimally utilized. He highlighted Zebra's diverse product offerings, which range from barcode readers and RFID tags to hospital wristbands and robotics. We also delved into the current macroeconomic landscape, discussing the challenges of high interest rates, ongoing conflicts, and transitioning from a goods-based to a service-based economy. Bill's extensive experience, which includes over 30 years in telecommunications and technology and an MBA from Temple University, provided valuable context for his perspectives. Timestamps: 00:00:00 - Introduction 00:01:20 - Bill Burns' Background and Zebra Technologies Overview 00:03:31 - Future of the On-Demand Economy 00:05:21 - Customer Experience at Zebra 00:07:20 - Bill Burns' Daily Priorities and Time Management 00:08:31 - Typical Day and Habits 00:10:02 - Reading Recommendations and Keeping Up with Current Events 00:11:28 - Importance of Global Awareness for CEOs 00:12:22 - Role of AI in Zebra Technologies 00:18:30 - Internal Use of AI for Efficiency 00:20:08 - Work from Home and Hybrid Work Policies 00:22:07 - Defining and Building Culture at Zebra 00:23:32 - Zebra's Purpose Statement 00:25:41 - Leadership Philosophy 00:27:54 - Admiration for Entrepreneurs 00:29:32 - Current Macroeconomic Environment 00:32:27 - Reflecting on Opportunities and Mentorship 00:34:07 - Conclusion and Farewell
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