Why Empathy is Your Business Edge with Maria Ross
Play • 1 hr 40 min

Has anyone ever told you that you can’t show compassion and empathy AND be successful in business? Maria Ross sets the record straight on cash flow, creativity, and compassion.

Summary: Empathy is Your Business Edge

Has anyone ever told you that you can't show compassion and empathy AND be successful in business? Brand Strategist and author Maria Ross is here to set the record straight on cash flow, creativity, and compassion.

  • More and more companies want to use their platform for good
  • Why empathy can be your edge
  • Empathy, your customers, and revenue
  • Active listening and empathy make you a marketing mindreader
  • How empathy can supercharge your brand

Words of Wisdom

Empathy is a philosophy. Making money is an action. If you are not empathetic with your customers and clients, you're dead. Empathy is a great business edge. There's no other way you can operate a business but to be empathetic with your customers and clients. And what I mean by that is seeing things from their point of view. —Maria Ross, Brand Strategist

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