Veterinary Innovation Podcast

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Debbie Boone, CVPM

Veterinary practices encounter client conflicts and negativity. To enhance workplace culture, effective communication and hospitality training is key. This week, Shawn Wilkie and Dr. Ivan Zak discuss with Debbie Boone, CVPM the advantages of employing hospitality skills in veterinary medicine.   "Hospitality in Healthcare" by Debbie Boone. Debbie Boone recommends the book "Crucial Conversations".

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  Derrick Garrett | Zoundz Therapeutic

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  Dr. Neil Shaw | SignalPET

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  Dr. Jason Balara | Lark Capital Group

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  Coleen Ellis | Two Hearts Pet Loss Center

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  Joey Campagna | CUBEX

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  Dr. Sharon French | VetAvailability.com

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  Ashley Koll | Lemon Collaborative

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  Dr. Sarah Machell | PetPath

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  Dr. Kenneth Pierce | VESPECON

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  Matt Russell | Petszel

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  Emmitt Nantz | Inventory Ally

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  Dr. Caleb Frankel | Instinct

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  Dr. Richard Markell | Altano Group-North America

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  Dr. Alejandro Bernal | PetDx

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  Yang Shi | VetSnap

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  Pierce Dargan | Equine MediRecord