Conflict: Uncomfortable, Yet Necessary with Jennifer Jones-Patulli Programming Leadership

Episode Description
​Is conflict always a bad thing? In this episode of Programming Leadership, Marcus and his guest, Jennifer Jones-Patulli, discuss how people tend to think about conflict and how they handle it. Jennifer provides insight and tools to use as leaders to help handle conflict situations within an organization and among staff. Conflict may be uncomfortable, but it is not always bad. 
Show Notes
Fight, flight, or freeze reactions
Cultures approach conflict differently
Conflict is not a problem but can become a problem
Time pressure plays into how people handle conflict
People have different triggers that increase their heart rate and it’s important to know your triggers
Scale and interdependent pairs
Tactical vs. strategic
Leaders should have an awareness of how to handle conflict
Pattern spotting questions
Tension provokes uncertainty which can then change dynamics of individuals or even teams 
Links:
Gitprime.com
Medium: Jennifer Jones-Patulli
HSDinstitute.org
Programmingleadership.com/